About Our Volunteers

Volunteers play a vital role in helping 211 deliver effective and quality services to those in need in our community.  We rely heavily on the dedication and commitment of volunteers in order to keep up with the daily demands of assisting individuals living in our community.

Volunteers at 211 perform a variety of roles including:

• Sunshine Telephone Reassurance Volunteers - a free daily telephone reassurance program that is designed to check on the well-being of more than 400 homebound, disabled, and seniors living in our community.  Volunteers make friendly phone calls from a Lantana office to check on the welfare of Sunshine clients. For many isolated individuals, this may be the only call they receive all day. 
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• Community Awareness Volunteers - assist in expanding community knowledge of 211 by distributing materials and discussing services of 211 at health fairs and other community events.  
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• 211 call center Volunteers - volunteer operators serve as a vital link to social services in the community and utilize non-judgmental active listening skills to address callers’ needs. Calls are received from individuals of all ages who may need information and referrals to social service organizations, may just want to talk, may be in distress, or may even be suicidal.
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• 211 Teen Ambassador - friendly, empathetic, non-judgmental teens are recruited from local high schools to educate their peers, provide fellow students with information on invaluable community resources and to promote the use of 211 as a problem solving tool.
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For more information about these volunteer opportunities, please dial (561) 547-8637.

Receive a sense of satisfaction in assisting those in need and by helping to make a difference in the lives of others! Click Here to Download Flyer (PDF)